11/15/2023 November

Privacy Policy

1. Introduction

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Interpretation and Definitions

Definitions

For purposes of this Privacy Policy:

Account: A unique account created for you to access our Service or parts of our Service.
Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Application: Refers to Polter Ai, the software program provided by the Company.
Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Polter Ai.
Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing your browsing history details among its many uses.
Country: Refers to Saarland, Germany.
Device: Any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to the Application or the Website or both.
Service Provider: Any natural or legal person who processes data on behalf of the Company. This refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website: Refers to Polter Ai, accessible from https://polterai.com/.
You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. Collecting and Using Your Personal Data

Personal Data

While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, email address, age, and more.

Usage Data

Usage data is collected automatically when using the Service. It may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may collect certain information automatically, including but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

4. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. The tracking technologies we use include beacons, tags, and scripts to collect and track information in order to improve, secure, and analyze our Service. The tracking technologies we may use include:

Cookies or Browser Cookies: A cookie is a small file placed on your device to help the website recognize you each time you visit. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser settings so that it will refuse cookies, our Service may use cookies.
Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (e.g., recording the popularity of a certain section and verifying system and server integrity).

Cookies can be classified as either "Persistent" or "Session" cookies. Persistent cookies remain on your personal computer or mobile device even after you go offline, while session cookies are deleted as soon as you close your web browser.

We use both session and persistent cookies for the purposes set out below:

Necessary / Essential Cookies
- Type: Session Cookies
- Administered by: Us
- Purpose: These cookies are essential to provide you with services available through the Website and to enable you to use certain features. They assist in authenticating users and preventing fraudulent use of user accounts. Without these cookies, the services you request cannot be provided, and we only use these cookies to deliver the services you expect.
Cookies Policy / Notice Acceptance Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These cookies record if users have accepted the use of cookies on the Website and help manage your cookie preferences over time.
Functionality Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These cookies enable us to remember choices you make when you use the Website, such as your login details or language preference, providing you with a more personalized experience and saving you the effort of re-entering your preferences during subsequent visits.

For more details about the cookies we use and your choices regarding cookies, please review our full Cookies Policy or refer to the Cookies section within our Privacy Policy.

5. Use of Your Personal Data

The Company may use Personal Data for various purposes, including but not limited to:

To provide and maintain our Service: Ensuring that the Service functions correctly and monitoring its usage.
To manage Your Account: Facilitating your registration as a user of the Service. The Personal Data you provide enables you to access and utilize features available to registered users.
For the performance of a contract: Ensuring the development, proper execution, and management of the purchase contract for products, items, or services you have purchased or any other contract with us through the Service.
To contact You: Communicating with you via email, telephone calls, SMS, or other forms of electronic communication (such as mobile application push notifications) regarding updates, security alerts, or other information relevant to the Service functionalities or the products/services provided.
To provide You with special offers and information: Keeping you updated with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about, unless you have opted out of such communications.
To manage Your requests: Attending and managing your requests, queries, or feedback directed to us.
For business transfers: Evaluating or conducting business mergers, divestitures, restructurings, dissolutions, reorganizations, or other transfers of assets. In scenarios such as a merger or sale, Personal Data held by us may be among the assets transferred.
For other purposes: Employing your information for purposes like data analysis, identifying usage trends, assessing the effectiveness of our promotional campaigns, and evaluating or improving our Service, products, services, and overall user experience.

We may share your Personal Data in the following situations:

With Service Providers: Sharing your Personal Data with third-party service providers for monitoring, analyzing, and improving the use of our Service, as well as for contacting you when necessary.
For business transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business, your Personal Data may be shared or transferred.
With Affiliates: When sharing your information with our affiliates, we require those affiliates to honor this Privacy Policy, ensuring that your Personal Data receives the same privacy protections.
With business partners: Partnering with other companies to offer you products, services, or promotional opportunities may involve sharing your Personal Data.
With other users: When you share personal information or interact publicly within our Service, such information may be visible to all users and might be distributed outside the platform.
With Your consent: In any other cases with your explicit consent.

6. Retention of Your Personal Data

The Company will retain your Personal Data only for as long as necessary to fulfill the purposes set out in this Privacy Policy or as required by law. We will retain and use your Personal Data to the extent needed for legal compliance, dispute resolution, and the enforcement of our agreements and policies.

Usage Data is generally kept for a shorter duration unless utilized to enhance the security or functionality of our Service, or if retention is legally mandated.

7. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your location.

By providing us with your Personal Data and consenting to this Privacy Policy, you agree to such transfers. The Company will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, ensuring that no transfer of your Personal Data occurs unless adequate protections are in place.

8. Delete Your Personal Data

You have the right to request the deletion of the Personal Data we hold about you. Our Service may offer a feature that enables you to delete certain information directly within the platform.

You may update, amend, or delete your information at any point by signing into your account (if applicable) and accessing the account settings section. Alternatively, you can contact us directly to request access, modification, or deletion of your Personal Data. Please note that we may be required to retain certain information in order to comply with legal obligations or other legitimate purposes.

9. Disclosure of Your Personal Data

In the event that the Company is involved in a merger, acquisition, asset sale, or similar organizational change, your Personal Data may be transferred as part of the transaction. Should this occur, we will provide notice before your Personal Data is subject to a different Privacy Policy.

10. Law Enforcement

Under certain circumstances, the Company may be obligated to disclose your Personal Data if required to do so by law, or in response to valid requests from public authorities (e.g., courts, government agencies). Such disclosures will be made in compliance with applicable legal procedures and only to the extent necessary.

11. Other Legal Requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation.
Protect and defend the rights or property of the Company.
Prevent or investigate potential wrongdoing related to the Service.
Safeguard the personal safety of users of the Service or the general public.
Protect against legal liability.

12. Security of Your Personal Data

The security of your Personal Data is important to us. We use commercially acceptable methods to protect your Personal Data, yet no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable measures to secure your data, absolute security cannot be guaranteed.

13. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect or solicit Personal Data from anyone under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us immediately. Should we discover that we have inadvertently collected Personal Data from a child under 13 without proper parental consent, we will promptly delete that information from our servers.

If the applicable legal framework requires parental consent for the collection and processing of your child's Personal Data, we will take the necessary steps to obtain such consent before further processing.

14. Links to Other Websites

Our Service may contain links to third-party websites and resources that are not operated by us. If you click on a third-party link, you will be directed to that external site. Please note that these sites are governed by their own privacy policies, which may differ from ours. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Therefore, we encourage you to review the privacy policy of every website you visit.

If you have any questions or concerns regarding these enhancements or any aspect of this Privacy Policy, please do not hesitate to contact us.

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